Frequently Asked Questions

Window replacement in Ottawa is custom-priced based on an in-home assessment. Pricing depends on window count, style, glass package, and wall condition. We provide a complete, transparent quote during your free in-home consultation — no estimates over the phone.

Entry door replacement in Ottawa is custom-priced based on an in-home assessment. Panel material, glass selection, hardware, and frame configuration all affect the final number. We provide exact pricing during your free in-home consultation.

Patio door replacement in Ottawa is custom-priced based on an in-home assessment. Door size, configuration, glass package, and opening width all affect the final number. Stacking door systems are quoted after we measure your specific opening.

Yes, completely. We visit your home, measure every opening, explain your options, and leave you with a written quote. There is no obligation to proceed and no pressure to decide on the day.

We give you a price during your first consultation. You'll know what it costs before we leave.

Absolutely. We bring samples to every consultation. You'll see the frames, feel the weight, and understand the differences before making any decisions.

Take all the time you need. We'll send you a written quote after our meeting. Nothing changes if you decide today or three months from now.

Yes. We work with Better Homes Ottawa Loan Program (BHOLP), which offers financing up to $125k at 4.33%. We can walk you through options during your consultation.

We install products from a Canadian manufacturer whose windows and doors are Energy Star certified and independently tested to meet Canada's current structural performance standard for wind pressure, air infiltration, and water resistance.

Yes. Every window we install is Energy Star certified for Canadian climate zones. According to Natural Resources Canada, replacing windows with Energy Star certified products saves Ottawa homeowners an average of 45% on energy costs.

NAFS-22 (North American Fenestration Standard 2022) is Canada's current performance standard for windows and doors, independently testing structural integrity, air infiltration resistance, and water penetration resistance. Stage Windows are tested against this standard and exceed it.

Double-pane (Low-E coating + argon gas) handles Ottawa winters effectively for most homes. Triple-pane adds approximately 15-25% to cost but cuts heat loss through glass by up to 40%, worth it for older homes, large window areas, or long-term ownership plans.

We offer casement, awning, single and double sliders, fixed/picture, double hung, hopper, bay, and bow configurations. Casement is our recommended style for Ottawa primary living spaces due to its compression seal performance in extreme cold.

Yes. We install composite entry doors designed for Ottawa winters. 100% wood-free construction means no rot or warping.

Most homes are completed in 1-2 days. We'll give you an exact timeline when we measure your home.

Full-frame (brick-to-brick) installation removes your entire existing window, including the frame, right to the raw stud opening. We replace the old insulation with fresh expanding foam before installing the new window. This permanently eliminates drafts.

No. We never leave an opening exposed. The new unit goes in before the next one comes out.

Standard window and door replacements in the same size opening do not require a permit in Ottawa. Bay and bow windows that structurally modify the exterior wall may require one. We advise on permit requirements during your consultation.

Every installation comes with our 1-Year Installation Guarantee. If there is a problem caused by how we installed your windows or doors, we fix it at no cost within 1 year of installation.

The products we install carry a 25-year warranty on vinyl frames and glass. All fully transferable to the next owner at no charge.

Yes. Product warranties are fully transferable to the next owner at no charge, provided the warranty was registered within 15 days of installation.